User Interview & Research Tools

Complete directory of tools for user research, participant recruitment, interview management, and insights analysis. Compare 10 leading platforms used by top product teams.

10
Tools Indexed
9
Categories
50+
Integrations
Free-$$$
Pricing Range

Categories

Research Repository & AnalysisResearch OperationsParticipant Network & TestingParticipant RecruitmentSession Recording & TestingPrototype Testing & SurveysInformation ArchitectureMobile & Longitudinal ResearchUX Testing Platform

Dovetail

Research Repository & Analysis

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Customer insights platform for product teams

Dovetail helps product teams store, analyze, and collaborate on user research data. It offers powerful analysis tools including sentiment analysis, tagging, and automated insights generation.

Best for: Product teams needing centralized research storage and analysis

Key Features

  • ✓Research repository
  • ✓Automated transcription
  • ✓AI-powered insights
  • ✓Highlight reels
  • ✓Tagging & themes

Integrations

ZoomSlackNotionJiraFigma

Pricing: From $29/user/month

Great Question

Research Operations

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User research CRM and participant management

Great Question streamlines the entire user research process from participant recruitment to session management and insights synthesis. It acts as a CRM specifically built for user researchers.

Best for: Research teams managing large participant panels and frequent studies

Key Features

  • ✓Participant CRM
  • ✓Automated scheduling
  • ✓Incentive management
  • ✓Session recording
  • ✓Research repository

Integrations

CalendlyStripeZoomSlackAirtable

Pricing: From $40/user/month

UserTesting

Participant Network & Testing

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On-demand human insights platform

UserTesting provides access to a vast network of participants for rapid user testing. Get video feedback from your target audience within hours, with built-in analysis tools.

Best for: Teams needing quick access to diverse participant pools

Key Features

  • ✓Global participant network
  • ✓Live interviews
  • ✓Unmoderated testing
  • ✓Video analysis
  • ✓Clips and highlights

Integrations

FigmaSlackJiraSalesforceAdobe XD

Pricing: Custom pricing (enterprise)

User Interviews

Participant Recruitment

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Recruit research participants at scale

User Interviews is a participant recruitment platform helping teams find and schedule qualified research participants. Access a vetted pool or bring your own participants.

Best for: Research teams focused on participant acquisition and scheduling

Key Features

  • ✓Participant recruitment
  • ✓Automated scheduling
  • ✓Screening surveys
  • ✓Incentive payments
  • ✓Research CRM

Integrations

CalendlyGoogle CalendarZoomSlack

Pricing: From $75/participant recruit

Lookback

Session Recording & Testing

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User research platform for teams

Lookback enables moderated and unmoderated user testing with powerful video recording and analysis features. Conduct live interviews or asynchronous tests with ease.

Best for: Teams conducting both live and asynchronous user testing

Key Features

  • ✓Live interviews
  • ✓Self-test recordings
  • ✓Multi-device testing
  • ✓Collaborative analysis
  • ✓Highlight reels

Integrations

SlackTrelloJiraNotion

Pricing: From $99/month

Maze

Prototype Testing & Surveys

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Rapid testing and research platform

Maze specializes in rapid prototype testing, surveys, and card sorting. Get quantitative and qualitative insights quickly with an intuitive testing platform.

Best for: Design teams validating prototypes and conducting quick studies

Key Features

  • ✓Prototype testing
  • ✓Survey builder
  • ✓Card sorting
  • ✓Tree testing
  • ✓Heatmaps & analytics

Integrations

FigmaAdobe XDSketchInVisionSlack

Pricing: Free plan available, paid from $99/month

Optimal Workshop

Information Architecture

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Information architecture research tools

Optimal Workshop provides specialized tools for IA research including tree testing, card sorting, and first-click testing. Essential for UX professionals optimizing navigation and structure.

Best for: UX teams focused on information architecture and navigation

Key Features

  • ✓Tree testing
  • ✓Card sorting
  • ✓First-click testing
  • ✓Surveys
  • ✓Qualitative analysis

Integrations

SlackZapierGoogle Sheets

Pricing: From $149/month

Respondent

Participant Recruitment

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B2B research participant marketplace

Respondent connects researchers with high-quality B2B and consumer participants. Specialized in recruiting professionals and niche audiences for in-depth research.

Best for: B2B research requiring specialized professional participants

Key Features

  • ✓B2B participant network
  • ✓Verified professionals
  • ✓Automated scheduling
  • ✓Quality screening
  • ✓Project management

Integrations

CalendlyGoogle CalendarZoom

Pricing: Pay per participant (variable)

dscout

Mobile & Longitudinal Research

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In-context mobile research platform

dscout enables longitudinal research and in-context mobile studies. Participants share real-time experiences through video, photos, and surveys from their daily lives.

Best for: Teams conducting longitudinal and in-context user research

Key Features

  • ✓Mobile diary studies
  • ✓Live interviews
  • ✓In-context research
  • ✓Video responses
  • ✓Participant network

Integrations

SlackAPI access

Pricing: Custom pricing

Validately (now UserZoom)

UX Testing Platform

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UX research and testing platform

Validately (now part of UserZoom) offers moderated and unmoderated testing, card sorting, and tree testing. Comprehensive platform for UX research at scale.

Best for: Enterprise UX teams needing comprehensive testing capabilities

Key Features

  • ✓Moderated testing
  • ✓Unmoderated testing
  • ✓Card sorting
  • ✓Tree testing
  • ✓Participant panel

Integrations

JiraSlackGoogle Analytics

Pricing: Custom pricing

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